How to appeal a Wandsworth parking ticket (PCN)

Where Wandsworth PCNs go wrong

• Clapham Junction and town-centre pay-by-phone errors, where a session paid for the wrong zone or a mistyped registration produces a PCN despite genuine payment.
• Single and double yellow line loading around the high streets, enforced without the observation the code requires where the vehicle was actively loading.
• Pay-by-phone and pay-and-display errors. Paying for the wrong zone code, mistyping the registration, a part-paid session, or an out-of-order machine or card reader. Keep the confirmation or a photo of the machine fault.
• Permit, visitor and dispensation errors. A valid resident or business permit not displayed or not read, a visitor voucher mis-set, or a dispensation or suspension the officer did not have on record.
• Loading and waiting enforced without observation. For loading and waiting contraventions the officer must observe for the required period and record it; where the vehicle was actively loading, that is a defence.
• Suspended, relocated or wrongly marked bays where the suspension notice was not in place, was for different dates, or the bay markings were worn or ambiguous.

How to appeal a Wandsworth PCN

1. PCN served — on the windscreen or by hand for parking, or by post for camera-enforced contraventions. You have 28 days to pay or challenge, with a 50% discount for the first 14 days (21 days for most postal camera PCNs).
2. Informal challenge (windscreen and hand-served PCNs only). Challenge online through Wandsworth's online PCN challenge, quoting the PCN number and registration, before the 14 days run out. If Wandsworth rejects an in-time informal challenge, the discount is normally re-offered for 14 days.
3. Notice to Owner after 28 days, then 28 days to make formal representations on the statutory grounds. A posted camera PCN is itself the formal stage, so you make representations straight away.
4. Appeal to London Tribunals within 28 days of a Notice of Rejection. It is free and independent, and can be dealt with online, by telephone or in person.
5. If ignored: a Charge Certificate (+50%), registration at the Traffic Enforcement Centre, then enforcement agents. A TE9 witness statement can reset the process if the statutory notices never reached you.

Your PCN number and registration let you view the civil enforcement officer's photographs or the camera footage on Wandsworth's online PCN challenge. Always look at the evidence before deciding how to respond.

Wandsworth takes challenges through an online form that asks for your ground, your reasons and any evidence, and puts the case on hold once submitted.